Ordering

Questions regarding ordering from us.

Ordering and Shipping policy
Quilter Labs Order & Ship Policy Welcome to Quilter Labs! We're thrilled to have you as part of our musical community. To ensure a smoo...
Tue, 3 Dec, 2024 at 3:58 PM
Can I Purchase Directly From Quilter If I'm An Overseas Customer?
Due to logistical issues, we do not sell any of our amps or pedals directly to customers overseas. We encourage international customers to locate their ...
Wed, 4 Dec, 2024 at 9:28 AM
Do You Have Any Discontinued Items Available for Purchase?
Nope. If an item is discontinued, that means we no longer have any stock of it. If you are set on acquiring a discontinued item, your best bet would be ...
Wed, 23 Oct, 2024 at 3:37 PM
I'd Like To Try A Product Out In Person. Which Dealer Has One In Stock For Me To Try?
If you are looking to test out a Quilter/Neunaber product in person, you'll need to locate your closest authorized dealer on our dealer map and then rea...
Wed, 23 Oct, 2024 at 3:46 PM
My Order Was Cancelled; Why Do I See a Charge On My Card?
What you are seeing on your bank account is an authorization or a "pending charge". This is a common bank practice for handling credit card transa...
Tue, 3 Dec, 2024 at 10:39 AM