Quilter Labs

Contacting Us 2

• Contacting Us
• I didn't receive a reply

Other 2

• Artist Relations
• Receiving Email Notifications

Warranty and Returns 5

• Limited Warranty
• Return Policy
• How Do I Start a Return?
• Do I Need To Register My Quilter Product?
• Can I Return a Quilter Product Purchased Through an Authorized Quilter Dealer?

Shipping 4

• How Long Will Delivery Take?
• Shipping Cost
• Shipping Outside the USA (International)
• Tracking shows "Shipment Delivered" But I Have Not Received It

Ordering 1

• My Order Was Cancelled; Why Do I See a Charge On My Card?

Repairs 3

• Repairs
• Authorized Quilter Service Centers
• How Can I Become an Authorized Quilter Service Center?

General Questions 16

• I've Lost My Manual, Do You Have a Physical Copy to Send Me?
• Can I Run My Quilter Amp With A 16 Ohm Cabinet/Speaker?
• Can I Pair My Quilter Amp With a Speaker Lower In Wattage?
• Can I Use My Amp Without a Speaker Cabinet?
• Is It OK To Run With No Load On The Speaker Output?

View all 16

Troubleshooting Your Amp 2

• Intermittent Volume Drop/Scratchy Tone/No Signal/Etc.
• Amp Is Making a Rattling/Buzzing Noise

Mach 3 3

• FX Loop Seems Like It Is Muted or Not Working
• Do You Sell the Mach 3 Cabinet Separately?
• Can I Split Signals and Run Both Channels Into Two Different Speakers?

Tone Block/OverDrive 202 1

• Where Is the Cabinet Simulation in the Signal Chain?

101 Reverb 1

• Does This Model Feature Cab Sim?

Aviator Cub/Cub UK 2

• Can I Run Two Inputs At Once?
• Can I Run Two Guitars At Once?

SuperBlock US/UK 3

• Is The 9 Volt Jack An Output Or An Input?
• Can I Run Line Out and the Speaker Jack Simultaneously?
• Is The SuperBlock Protected Against Phantom Power?

Travis Toy 12/15 1

• Can I Use a Normal Electric Guitar With This Amp?

BlockDock 10TC 1

• What Heads Are Compatible With The Model?

BlockDock 12CB 1

• What Heads Are Compatible With This Model?

BlockDock 12HD 2

• What Heads Are Compatible With This Model?
• Can I Use This As a Bass Cabinet?

BlockDock 15 1

• What Heads Are Compatible With This Model?

BassDock 10/12 1

• What Heads Are Compatible With This Model?

Phantom Block 1

• Is The Phantom Block Protected Against Phantom Power?

InterBass 1

• I Saw a Spark When I Plugged It In. Is This Normal?

Universal 3-Position Foot Controller (UFC-3) 2

• Do You Sell the Cable For the UFC-3 Separately?
• Why Is The Selectable Footswitch Not Working On My Footswitch

Tiltback Legs/Other Accessories 5

• Which Models Are Compatible With The Tiltback Legs?
• I Need To Replace My Knobs. How Can I Remove Them?
• Will My Amp Come With A Case?
• Which Amps Come With a Slip Cover?
• Do Quilter Speakers Come With a Speaker Cable?

Bass Block 800/802 4

• Are These Available to Purchase Even Though They've Been Discontinued?
• Is It Safe To Run at 2 Ohms?
• Can I Use Both Inputs at the Same Time On the 800?
• Can I Mix/Match Speaker and Speakon Cables?

Common Pedal Issues 5

• There's no dry/bypass signal coming through my Immerse.
• Connections and power
• Hum / buzz / noise
• Low effect output level
• I connected a stereo effect, and now my rig hums!

Pedal Connections 2

• What is the best way to order my effects?
• Should I place pedals before the amp's input or in the effects loop?

Product comparisons 6

• Immerse vs. Immerse Mk II
• Inspire Tri-Chorus Plus vs. New Graphic
• Expanse vs. Slate
• Expanse vs. Wet Stereo Reverb
• Stereo programmable pedals: v1 vs. v2/Expanse

View all 6

Neuron - Gain Intelligence 2

• Using Neuron's Gain and Comp controls
• Power Connections

Expanse Programmable Effect Pedal 5

• Where are the Wet Stereo, Seraphim Stereo, Chroma Stereo, Echelon Stereo and Slate?
• The right-hand knob stopped working on my Expanse.
• How do I restore factory settings on Expanse?
• Expanse will not connect to the software
• Other Expanse issues

Technical Questions 6

• Do your pedals digitize the dry signal?
• Do your pedals invert the polarity of the dry signal?
• What is the sample rate / bit depth / processor speed?
• Is there an advantage to powering your pedals with 12V instead of 9V?
• Can the two channels of a stereo effect be used as discrete mono?

View all 6

General questions 6

• What is B-Stock?
• Where can I download the Software for my pedal?
• True bypass vs. buffered bypass
• Do your pedals accept a battery?
• Why are your pedals so light-weight compared to some others?

View all 6

Iconoclast Speaker Emulator 1

• How to bypass Iconoclast

ILLUMINE Reverb 3

• ILLUMINE Octave effect not working
• How do I access other presets from the footswitch?
• Preset Spillover

General questions 2

• How do I install the plug-in?
• Why doesn't the plug-in appear in the DAW?

Questions about licensing 3

• Where is my license key?
• How to enter the license key
• How many computers can I install on?

Error messages and licensing issues 8

• Network Timeout Error message
• Invalid License Key error when entering key
• No status message change when license key entered (multiple instances)
• License Expired error after successful licensing
• General troubleshooting for license key issues

View all 8

Wet Reverberator Plug-In 1

• What does the LFO drop-down parameter do?

Installing 1

• Unable to install on macOS

Privacy 1

• Privacy policy

Legal 5

• Copyrights and trademarks
• California Proposition 65 Warning
• ROHS Statement
• Green Statement
• REACH - (EC) 1907/2006