Shipping

Articles and questions about shipping.

How Long Will Delivery Take?
Orders are shipped within 1-3 business days. Quilter Labs does not ship on US federal holidays. Transit time begins once your order has been processed by th...
Wed, 4 Dec, 2024 at 11:57 AM
My Item Was Lost In Transit/Was Delivered But I Didn't Receive It
If your order tracking number shows that your package was "delivered" but you did not receive the package, please ensure that you have taken the f...
Tue, 26 Nov, 2024 at 11:24 AM
I'm A Canadian Customer, Why Was My Order Shipped To LA Instead?
If you are tracking your shipment and it was was sent via USPS, you might notice that your tracking info says your order was "delivered" to an add...
Wed, 23 Oct, 2024 at 2:33 PM
Does Quilter Cover Customs, Taxes and Duties?
We do not cover these fees when we ship outside of the states. These fees are out of our control and are ultimately in the hands of the customs of your coun...
Wed, 17 Jul, 2024 at 1:55 PM
I Got a Shipping Confirmation Email, But the Tracking Info Says My Item Still Hasn't Shipped! Why?
If you've received an email from us stating that your order has shipped, but your tracking number shows "Pre-Shipment" or "Shipping Label...
Fri, 6 Dec, 2024 at 9:32 AM